Terms & Conditions

1. Who we are

Paper Tiger App (“we”, “us”, “our”) is a service operated by Irina Ibragimova, a sole trader based in the United Kingdom.

Contact: hello@papertiger.app. Postal address: Paper Tiger App, Suite 655, 80A Ruskin Ave, Welling, DA16 3QQ, United Kingdom. We are not VAT-registered.

2. The Service

Paper Tiger App is a tool that helps you (1) create a cartoon brand character, (2) turn a short idea into a video script, and (3) generate a short business video built around that character. The Service is powered by third-party AI models.

We sell a convenient process and our tuned prompt structure — not a guaranteed video. Outputs are generated by automated AI and we do not guarantee any particular result, quality, or that a usable video will be produced.

3. Eligibility and your account

You must be at least 18 years old and able to enter into a contract. You agree to provide accurate information, keep your login secure, and you are responsible for activity under your account.

One free trial is available per person/identity. We may refuse, limit, suspend or close accounts that abuse limits, attempt to obtain multiple free trials, or breach these terms.

4. Credits, plans and payment

Payments are processed by our payment provider, Stripe. You may subscribe to a plan and/or buy top-up credits. Actions in the Service (creating a character, generating a prompt/script, generating a video) consume credits at the rates shown in the app at the time.

Subscriptions renew automatically each billing period until you cancel. Monthly plan credits are use-it-or-lose-it: they reset at the start of each billing period and do not roll over. Top-up credits are valid until the end of your current billing period and expire with it.

Prices and credit costs may change; we will give reasonable notice and changes will not affect the period you have already paid for. You are responsible for any taxes that apply to you. If a payment fails we may suspend access until it is resolved.

5. Your right to cancel (consumers)

If you are a consumer, you normally have 14 days to cancel a purchase under the Consumer Contracts Regulations 2013. However, the Service supplies digital content and services immediately.

By starting to use credits or generate content, you expressly request that we begin straight away and you acknowledge that you lose the 14-day right to cancel for any credits you have used. You can still cancel your subscription for the future at any time via the billing portal; it remains active until the end of the current period, and the current period and used credits are non-refundable. This does not affect your other statutory rights.

6. Refunds

Generations are digital content supplied immediately and are non-refundable once produced. Unused subscription time can be stopped going forward (no refund of the current period). Where stated, we charge only on a produced result (for example, a video credit is charged on a successful video).

If you are a consumer, your statutory rights — including remedies for digital content that is faulty or not as described under the Consumer Rights Act 2015 — are not affected. If something went wrong with a generation or a charge, contact us.

7. Your content and uploads

You keep ownership of what you upload (photos, descriptions, logos, brand details). You must have the right to use everything you upload — your own photo, or another person’s only with their permission, and any logos or brand materials you are entitled to use.

You must not upload or generate content that: infringes anyone’s intellectual property or privacy; depicts a real person without their consent; recreates real people, celebrities, or copyrighted/trademarked characters; or is unlawful, harmful, hateful, sexual, violent, deceptive, or otherwise objectionable.

You grant us a limited licence to host, store, process and transmit your content as needed to operate the Service, including sending it to our AI sub-processors (see the Privacy Policy) to generate your outputs.

8. What you create

Subject to you having the rights to your inputs, you own the characters, scripts and videos you generate and may use them commercially — on social media, websites, ads, and client work. We claim no ownership of your outputs.

9. Our intellectual property

The Paper Tiger brand and mascot, the platform, our prompt templates and library, and our software remain our property. They are not part of what you generate. You may not copy, resell, sublicense, or reverse-engineer the Service except to the extent the law allows.

10. Acceptable use

You agree not to use the Service to: break the law; infringe intellectual property or privacy; create deepfakes, impersonation, or misleading content about real people; produce hateful, harassing, defamatory, sexual or violent content; upload malware; or scrape, automate, or circumvent limits, credits, or security.

You may create content for your clients, provided you have permission to use any photos, names, logos or brand materials involved. We may remove content and suspend or terminate accounts that breach this policy.

11. AI-generated content

Outputs are produced by automated, probabilistic AI models. They may be inaccurate, unexpected, repetitive, differ from your idea, or occasionally be unsuitable, and some requests may be rejected by an AI provider’s safety filters. You are responsible for reviewing outputs before using them.

We do not guarantee that any generation will succeed, be usable, or be free of similarity to existing works. You are responsible for ensuring your use of an output is lawful and does not infringe third-party rights.

12. Availability and changes to the Service

The Service is provided on an “as available” basis and is evolving. We may add, change, remove, or suspend features (including beta features) and may set or change credit costs and limits.

13. Suspension and termination

We may suspend or terminate your access for breach of these terms, abuse, non-payment, or legal reasons. You may stop using the Service and close your account at any time. Terms that by their nature survive termination (such as intellectual property, liability, and governing law) continue to apply.

14. Our liability

Nothing in these terms limits liability that cannot be limited by law — including liability for death or personal injury caused by our negligence, for fraud, or for your statutory rights as a consumer.

Otherwise: we provide the Service with reasonable care and skill but give no other warranties. We are not liable for your content or how you use outputs, for the acts of third-party platforms (such as social networks, the payment provider, or AI providers), or for indirect or consequential loss, loss of profit, data, or goodwill. Our total liability to you is limited to the amount you paid us in the 12 months before the claim.

If you are a consumer, we are responsible for foreseeable loss and damage caused by us breaking the contract or failing to use reasonable care and skill, but not for anything outside that.

15. Indemnity (business users)

If you use the Service for business purposes, you agree to indemnify us against claims, losses and costs arising from your content, your uploads, your use of outputs, or your breach of these terms.

16. Third-party services

Payments are processed by Stripe and generation uses third-party AI providers, each under their own terms. We are not responsible for those third-party services.

17. Privacy and cookies

We process personal data as described in our Privacy Policy and use cookies and similar technologies as described in our Cookie Policy.

18. Changes to these terms

We may update these terms from time to time. Material changes will be posted here with a new “last updated” date and, where appropriate, notified to you. Continued use of the Service after a change means you accept the updated terms.

19. Governing law and disputes

These terms and any dispute arising from them are governed by the laws of England and Wales and subject to the courts of England and Wales. If you are a consumer resident elsewhere in the UK or in the EU, you keep the protection of the mandatory consumer laws of your home country and may bring proceedings there.

20. Contact and business details

Paper Tiger App, operated by Irina Ibragimova (sole trader, United Kingdom). Address: Paper Tiger App, Suite 655, 80A Ruskin Ave, Welling, DA16 3QQ, United Kingdom. Email: hello@papertiger.app.